Why workspace matters
- Access control is usually evaluated at workspace level.
- Many API operations and MCP tools are workspace-scoped.
- Contacts, sequences, sender profiles, and related resources are typically managed per workspace.
Workspace in day-to-day integrations
- Resolve the target workspace before running writes.
- Persist workspace IDs in your integration state.
- Pass workspace IDs on workspace-scoped API endpoints and MCP tools.
- Handle workspace authorization failures (for example 403) as scope errors, not transport errors.
Common mistakes to avoid
- Reusing a workspace ID from one account in another account context.
- Assuming a valid API key can access every workspace.
- Running write operations before confirming workspace scope.
